One carer who knows you, not a new face every week.
Personalised NDIS support in Melbourne, from one consistent carer you speak to directly. Simple, direct and reliable.
Prefer to talk? Call (03) 9015 9767Mon to Fri, 9am to 5pm
Getting started is as easy as 1, 2, 3
Enhance your daily independence and comfort with tailored support that adapts to your needs.
Apply
Complete a simple application to tell us about your needs and preferences.
Meet with us
We'll arrange a visit at your convenience to talk through your needs and expectations, and plan your personalised care.
Start your services
Once everything is set, we'll begin providing the support you need, right when you need it.
No more personnel issues
Say goodbye to the unpredictability of traditional care models.
At Baida Care, we understand how crucial stability and personal connection are to good care. You stay in control and manage things directly with your carer, so your care truly works for you.
| Traditional agencies | Baida Care |
|---|---|
| Whoever is rostered on that day | The same carer, matched to your needs and personality |
| Changes go through the office and wait in a queue | Talk to your carer directly and sort it out in real time |
| Your week fits around their roster | Flexible times that fit your life |
| You start again with every new face | A carer who gets to know you and how you like things done |
What we do
We provide personalised, direct support to NDIS participants. You keep control of your care, with consistent access to trusted carers who understand your needs.
Personal Care
Assistance with daily activities to help you stay comfortable and confident.
More about personal care
Travel & Transport
Reliable transport for appointments, errands, and social activities, ensuring you stay connected and active.
More about travel & transport
Community Participation
Support to engage in social, recreational, and community activities that enrich your life and foster independence.
More about community participation
Overnight Support
Dedicated overnight care to ensure you have the support you need throughout the night for peace of mind.
More about overnight support
Meal Prep
Nutritious meal planning and preparation tailored to your dietary needs and preferences.
More about meal prep
Post Hospital Support
Comprehensive care to aid your recovery and transition back home after a hospital stay, ensuring a smooth and safe recuperation.
More about post hospital supportWhat our clients say
Before Baida Care, I struggled with inconsistent care and poor communication. Since working with them, everything has changed. My caregiver understands my needs perfectly and is always there when I need them.
Carmela I.Melbourne, Victoria
Frequently asked questions
Choosing a care provider is an important decision. Here are answers to the questions we hear most. If yours isn't here, call us on (03) 9015 9767.
How do I get started with Baida Care?
Getting started is easy. Just fill out our simple application form, schedule a meeting with one of our friendly coordinators to discuss your care plan, and then start receiving personalised care tailored to your needs.
Can I choose my own caregiver?
Yes, you can choose your own caregiver. We match you with a qualified and compassionate care professional who best fits your specific needs and preferences, ensuring consistent and personalised support.
How does direct communication with my caregiver work?
With Baida Care, you communicate directly with your caregiver. This means you can easily discuss your schedule, preferences, and any changes directly with the person providing your care, ensuring quick and personalised responses.
What if my caregiver is unavailable or calls in sick?
If your caregiver is unavailable or calls in sick, we will communicate with you immediately to discuss your options. You can choose to reschedule the service or select another caregiver from our team, based on your preference.
What types of services does Baida Care offer?
We offer a wide range of services including personal care, travel and transport, community participation, overnight support, meal preparation, and post-hospital support. Our goal is to provide comprehensive care that enhances your independence and comfort.
Is Baida Care covered by NDIS funding?
Yes, Baida Care's services are designed to be covered by NDIS funding. We work closely with you to ensure that your care plan aligns with your NDIS plan and funding, making the process seamless and straightforward.
How do you ensure the quality and consistency of care?
We prioritise quality and consistency by matching you with caregivers who are well suited to your needs and by enabling direct communication. Additionally, our continuous support structure, including regular check-ins and professional development for caregivers, ensures high standards are maintained.
What makes Baida Care different from other care providers?
Baida Care stands out by eliminating common personnel issues, allowing direct communication with caregivers, and ensuring consistent, personalised care. We empower you to take control of your care experience, providing a reliable and compassionate support system.
Still unsure? Let's have a chat.
Arrange a free meet and greet. No hassle and no obligation, just a friendly conversation to see if we're the right fit for you.